The Modesty Lounge Policies & Conditions

CUSTOM ORDERS:

 •ALL garments are sized by height and our provided size chart; Exact measurements can be provided if preferred 

•You have the option to BUILD YOUR GARMENT starting from the base of the garment, ending with any add ON’s your interested in. 

•ALL garment style, color and add on suggestions must be listed on the BUILD YOUR GARMENT PRICE LIST

•Turn around time is 1-3 weeks unless stated otherwise 

•PLEASE KEEP IN MIND TABARRUJ WHEN BUILDING YOUR GARMENT!!!

•I WILL NOT customize a random garment of choice unless agreed otherwise 

•ALL ORDERS ARE FINAL UNLESS REFUND POLICY APPLIES

PREMADE ORDERS:

 •ALL garments are ONE SIZE FIT ALL!!!

•ALL garments are head to floor/ Jilbab styled

•Everything is PREMADE and made AS IS!

•Prayer garments are made to pray in and are supposed to be long, in order to cover the feet. 

•Burkini/Workout Sets are made strictly for WATER and/or WORKOUT use ONLY 

•ALL sleeves are made to be Wudu Friendly 

•Refunds are ONLY available when an error was made on a garment that wasn’t noticed before shipping/delivery (must notify within 24hrs of receiving order), OR processing/turn around time becomes longer than mentioned. PICTURE PROOF of errors is needed to qualify for the refund. Any other “reasons” do NOT qualify.

•If you qualify for a refund, ALL merchandise MUST be returned in perfect condition. Not worn, no scents, or stains. All tags and packaging should be included with merchandise.  SUBJECT TO INSPECTION

*Customer is responsible for all  return shipping/delivery fees*

•ALL items are 100% handmade

•Premade items come AS IS!

•Custom items hold a customization fee & require a consultation BEFORE placing order 

•Consultations are via Zoom or via phone 

•ONLY CUSTOMIZING STYLES THAT HAVE BEEN PREVIOUSLY MADE BY THE CROCHET LOUNGE

•Customization can include size, color, and/or add ons.
•Up to 4 week turn around for Custom Items (weekends not included)

•NO REFUNDS OR EXCHANGES

•Different material is used for different styles so please read ALL descriptions before ordering 

*Refer to hours of operation before placing order*

Standard Shipping Option: NON-LOCAL

Price: 20% of the total of your order

Step 1: Processing (24hrs for premade; up to 4 weeks for custom)

Step 2: Depending on order type, Tracking number will be sent ATLEAST 24 hrs after order is placed (USPS)

Step 3: Begin tracking package until received

*ANY AND ALL DELAYS THROUGH USPS IS OUT OF MY CONTROL*

Uber Delivery Option: LOCAL-PHILLY

Price: $20.00 minimum (Depends on location)

Step 1: Processing (24hrs for premade; up to 4 weeks for custom)

Step 2: Depending on order type, after ATLEAST 24hrs you will receive a notification via text to check availability for delivery

Step 3: Once time and day is confirmed, your delivery is scheduled.

 •Preferably female clients 7yrs & up HOWEVER male clients are accepted for braid and loc services ONLY during specific day(s)

•ALL consultations are via facetime/zoom

•ALL NEW hair clients will need to book a consultation before booking an appointment. 

•Hair must be ATLEAST 4 inches for ANY service 

•Starter Locs should be booked on Saturdays due to timing 

•ALL NEW clients for all services must sign an agreement before service

•Any Henna Designs requested need to be from the list of designs offered by Halal Beauty 

•Most henna designs will be named and specifically designed; Freehand designs will be rare until further notice 

•Natural Henna & Jagua Gel will be available

•ALL bookings need to be made via booking website 

•50% Deposit due during booking; Remaining balance due at appointment; Cash ONLY for remaining balance

•Appointment will be canceled after 15min late arrival 

•No Call No Show= Banned Booking

•Wash is INCLUDED in ALL hair services 

•Must list ALL allergies before services