The Modesty Lounge Policies & Conditions

•ALL garments are ONE SIZE FIT ALL!!!

•ALL garments are head to floor/ Jilbab styled 

•Everything is PREMADE and made AS IS!

•Prayer garments are made to pray in and are supposed to be long, in order to cover the feet.

•Burkini/Workout Sets are made strictly for WATER and/or WORKOUT use ONLY

•ALL sleeves are made to be Wudu Friendly

•Refunds are ONLY available when an error was made on a garment that wasn’t noticed before shipping/delivery (must notify within 24hrs of receiving order), OR processing/turn around time becomes longer than mentioned. PICTURE PROOF of errors is needed to qualify for the refund. Any other “reasons” do NOT qualify.

•If you qualify for a refund, ALL merchandise MUST be returned in perfect condition. Not worn, no scents, or stains. All tags and packaging should be included with merchandise.  SUBJECT TO INSPECTION

*Customer is responsible for all  return shipping/delivery fees*

•ALL items are 100% handmade

•Premade items come AS IS!

•Custom items hold a customization fee & require a consultation BEFORE placing order 

•Consultations are via Zoom or via phone 

•ONLY CUSTOMIZING STYLES THAT HAVE BEEN PREVIOUSLY MADE BY THE CROCHET LOUNGE

•Customization can include size, color, and/or add ons.
•Up to 4 week turn around for Custom Items (weekends not included)

•NO REFUNDS OR EXCHANGES

•Different material is used for different styles so please read ALL descriptions before ordering 

*Refer to hours of operation before placing order*

Standard Shipping Option: NON-LOCAL

Price: 20% of the total of your order

Step 1: Processing (24hrs for premade; up to 4 weeks for custom)

Step 2: Depending on order type, Tracking number will be sent ATLEAST 24 hrs after order is placed (USPS)

Step 3: Begin tracking package until received

*ANY AND ALL DELAYS THROUGH USPS IS OUT OF MY CONTROL*

Uber Delivery Option: LOCAL-PHILLY

Price: $20.00 minimum (Depends on location)

Step 1: Processing (24hrs for premade; up to 4 weeks for custom)

Step 2: Depending on order type, after ATLEAST 24hrs you will receive a notification via text to check availability for delivery

Step 3: Once time and day is confirmed, your delivery is scheduled.

•Currently a Traveling Stylist/Artist in the Philadelphia Area.

•Location of  ALL appointments MUST be free of men at the time of appointment & prayer friendly

•ALL consultations are via facetime/zoom

•Washing is NOT included in any service until further notice

•ALL NEW hair clients will need to book a consultation before booking an appointment.

•Servicing females ONLY

•Braid Downs and Loc Services are the ONLY HAIR SERVICES available until further notice

•Hair must be ATLEAST 3 inches for ANY service

•Starter Locs should be booked on Saturdays due to timing

•ALL NEW henna clients must sign an agreement before service

•Any Henna Designs requested need to be from the list of designs offered by Halal Beauty

•Most henna designs will be named and specifically designed; Freehand designs will be rare until further notice

•Natural Henna & Jagua Gel will be available

•ALL bookings need to be made via website

•50% Deposit due during booking; Remaining balance due at appointment